FAQ

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02.

Frequently Asked Questions

01.

General Questions

A cleaning service is a professional service that specializes in providing cleaning and maintenance for residential or commercial spaces. They offer a range of services, including regular house cleaning, deep cleaning, janitorial services, carpet cleaning, and specialized services like window cleaning and upholstery cleaning.

Our cleaning services cover         . We strive to offer our services to as many locations as possible, but please check with us to confirm if we serve your area.

Reputable cleaning services prioritize trust and reliability. Look for cleaning services that are licensed, insured.

Services Info

Yes, we offer eco-friendly and green cleaning options upon request. We understand the importance of sustainable cleaning practices and can tailor our services to align with your preferences.

No, you do not need to be present during the cleaning service. Many of our clients prefer to provide us with access to their home or office, and our professional cleaners are trained to work independently and respect your privacy.

We do not impose a minimum duration or frequency for scheduling a cleaning service. Whether you require a one-time deep cleaning or ongoing recurring services, we will work with you to accommodate your needs.

Yes, our cleaning products are non-toxic and safe for use around children and pets. We prioritize using environmentally-friendly and family-safe cleaning solutions.

No, you do not need to provide any cleaning supplies, equipment, or tools. We come fully equipped with all the necessary supplies and tools to provide a thorough and professional cleaning.

If you need to cancel or reschedule your cleaning appointment, we request a minimum of 24 hours’ notice. This allows us to manage our schedule efficiently and offer the time slot to other clients. Cancellations or rescheduling requests made with less than 24 hours’ notice may be subject to a cancellation fee.

Yes, we value our loyal customers and offer discounts for recurring cleaning services. The exact discount amount may vary depending on the frequency and duration of the service. Please contact us for more information on our recurring cleaning discounts.

Yes, our cleaning services are customizable to suit your specific needs. Whether you require additional attention to certain areas, specific cleaning instructions, or have particular preferences, we are happy to accommodate your requests.

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